Partly reflects my feeling, too. It’s far better to underpromise and overdeliver. At the point where I “preordered” L5 (ages ago), the official website almost looked like it’s a done deal. I see that the same is true now. Just see the product description:
https://puri.sm/products/librem-5/
– the phone was MADE with you in mind … (made, really? maybe you wanted to say DESIGNED?)
then all the points where they are talking about the phone as it is existing – yes, I know some people will complain that some (variants) of the phone exist, but sorry, nothing mass-produced and usable enough.
Despite this, I never considered a refund, lets see how this pans out. I invested in openmoko long time ago and was sorely disappointed (due to major hardware flaws). So far, Purism is still rather unique.
In that other grumbling thread (about the missing shipping email), Kyle Ranking gave a decent overview of the issues they face. I wish this was more prominent in their marketing.