Any updates on Refunds?

So an update on this for you people unfortunate enough to have bought anything from this trash of a company.

After saying they will give me a refund when my turn came to ship the product, they are now REFUSING to refund my order.

Hello xxxxx,

Since your pre-order has reached the shipping queue, we can ship your
phone now, we are happy to provide you with the latest software as well,
which greatly improves the life and capabilities of the Librem 5. All
you have to do is to confirm your address.

We do not offer refunds as the original purchase funded R&D into PureOS
and is built into the phone offering.

Let me know if you have questions.

Kind regards,
João Azevedo

I hope anyone thinking of purchasing anything from this company takes the time to do some research so they know to avoid.

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