Todd has repeatedly assured me that he does not intend to actively participate in the forums, as he prefers to concentrate on investment, sales, and larger opportunities moving forward. Purism must expand its Public Relations department, rather than pulling from existing staff to manage such issues. I am currently the closest we have to a Community Outreach Manager, but my responsibilities have greatly expanded outside the forums, and I have much less time to dedicate than I used to when my forum contributions were purely in my free time. Until that situation changes, I plan to remain an advocate for the community and a voice for Purism to clear up misconceptions.
I do see this improving, however, once we overcome a couple priority issues (e.g. the support ticket backlog, onboarding new staff, supplier/inventory communication).