Battery not charging on not-yet-week-old Librem 15v3

I saw that, but it doesn’t seem to be relevant to my situation.

  1. I haven’t seen the white/orange flashing he describes.
  2. His solution was to let the batter run down completely, and then plug it in and let it charge. My battery is already completely depleted and plugging it has not charged it at all.
  3. The battery stats his system reports look different form mine. Note the values of POWER_SUPPLY_CHARGE_FULL given in that thread.

If I’m understanding this correctly, my system seems to think that 0 is “full” so it’s not attempting to charge.