Bootable Thumb Drive

Gentleman. I have diagnosed the issue. It is the laptop. My existing laptop saw it immediately upon booting up the recovery thumb drive. The new laptop did not. Not sure of the issue. To be fair, both laptops are relatively new. I wonder if the port on the board on the new laptop is somehow disconnected or dead. I will contact Customer Service and see what they wish to do about the challenge.

The team with Purism has been fantastic is helping with my challenges I have faced. I would have rather it be something I have done like an unseated drive, than to have the Purism Team have another challenge to work through.

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