No of course not. I too would like it in stone as well. However the way you frame it and the naming of this thread seems to pin your doubt on those elements.
If you search this forum you’ll find many people who have returned their laptops for repairs or even just returns. But remember that one of the key tenants of their products is the ability for you to fix it yourself.
My point is that Purism cares about their customers and this forum details that.
I am just trying to give you a full counter point to your cocerns.