Dear @mladen /Purism support ,
I refer herewith to our communication dated back in the year 2019 regarding my non-functional Librem 13. I know that I have not been in touch for a long time but my problem is still persisting.
Already in 2019 I tried all your recommendations and advises, step by step. I utilized even advises of @akshlay including the exchange of the RAM module. Unfortunately without any success and my notebook still does not work.
I would appreciate it very much if I could utilize it also in the future and therefore I would like to try the last possibility, which is to send the Librem 13 directly to you. It´s likely that you will repair my notebook directly in your premises or at least you will find out where is the problem. The transportation costs would be bore by me. If you found out that my problem could be solved, could you kindly let me know how much would be the repair? Then we would agree upon accordingly whether to effect the repair and send it back or whether to say good bye to my notebook forever.
Your project has appealed to me and I would like to keep being its part.
Thank you and have a nice day.
Kind regards,
Radim Kozub