Librem 5 support

Hi All

My Librem 5 finally arrived today! Very excited (waited almost 4 years to the day!)

I plugged it in to charge up (red light is on indicating it is charging) but then I was prompted with “Enter disk decryption passphrase”

Read the instructions twice and there’s no passphrase in there. Also looked online, found tutorials on how to set this up but no-one with this type of problem.

Every time I reboot it goes back to this screen. Is there a way to factory reset? Any help would be great!

G

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I believe the default password is 1 2 3 4 5 6. At least that was what my phone came with. Granted that was the default lock screen password, it wasn’t encrypted (wasn’t available at the time)

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Encryption password is 123456 as well. The quick start guide hasn’t been updated to newer software being shipped, but I know that we’re working on it.

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Worked like a charm - thank you everyone!

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assuming anyone reads this I would like to ask, what does a blinking charging light mean when charging compared with the solid red? My understanding was it was always meant to be solid red.

Check this doc:
https://docs.puri.sm/Librem_5/Troubleshooting/LEDs.html

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Thanks for your help.

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Usually it just means that the battery got too warm to continue charging, so the charging controller waits for it to cool down - so unless it stays that way for a long time and even when the phone is cold there’s nothing to worry about.

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the charger died, I will have to charge using my usb-c dock till i get a replacement.

I’ll have to remember this when mine comes in. Two years waiting here.

It occurs to me that 123456 may look like a printer’s mark on any pieces of paper that may have arrived. You may have to look twice to notice that was a p/w.

From this page, there’s a link to the actual Quick Start Guide (pdf) that comes in the box:https://docs.puri.sm/Librem_5.html