Librem14 battery bloated, laptop unusable. Alternatives battery sources outside the US?

[FranklyFlawless]

@EuropeanCustomer1

1. Can anyone recommend where to buy a spare battery, e.g. directly in Shenzen, from Alibaba / Taobao? Or some other source?

Purism support using an RMA via out-of-warranty repair.

@EuropeanCustomer1

2. What is the reason Puri.sm is unable to ship batteries to Europe?

Can't buy a new battery?

Yes, one thing I am working on is getting Purism staff IATA DGR certified for hazmat air shipments, and any other regulatory compliance with our shipping carriers. I’ll then do test shipments and, if successful, will enable replacement battery shipments to all approved countries.