General questions
To: support@puri.sm
What: explanations and additional information about Purism products, services or software, if these are not provided already on our website or wiki, or simply not clear enough.
- This is not meant as a replacement for the support@ and ops@ addresses (see further below).
- Before sending questions to “info”, please first check our website: general , products , phone , FAQ and wiki pages, your question may be already answered!
Subject: [product or service] question summary
Usual response time: under 24 hours
Example email subject: [Librem laptops] SSD models in Librems