I received my Purism Librem 13v2 after a few months of waiting (November to Februari) but it arrived, and it is intact. Hurray for that! I have been lightly using it sofar to break it in and it seems all components are working fine. Quite happy with the keyboard and the mousepad. Hurray again.
Except for one thing; I have experienced electronic trouble during and after installing Qubes4.0 RC4.
While installing Qubes on a nvme disk I added myself (Samsung 960 pro, 512MB) with luks encryption, the battery got drained FAST and this interrupted the installation. Lesson learned; power supply added, but I had to reinstall it a few more times before I could finally boot into it. Ehm… stability not looking good yet. Fan blaring, usb install stick hot to the touch, what is going on inside?
While using Qubes, I continuously heard a soft chirping sound coming from basically behind the backspace key. (ear flat on the keyboard to be able to locate it)
When starting or stopping a vm, the sound would sometimes stop for a second. Two times I heard a soft but sharp >tick< and my laptop was immediately turned off.
Fearing a DOA unit still, I removed the backplate again but could not find any visible component causing the power downs or the chirping noise.
Thinking it might be a software issue still, I installed KDE Neon on the nvme disk next to Qubes, but without LUKS this time. While using KDE Neon, I do not hear the chirping noise and the system has remained stable for days now.
However, when downloading rather large files (several gigabytes over a period of 20 minutes) I can hear the sound again. My guess is that the sound is created because of the power draw necessary for the io; either luks or large files, extra usb stick, etcetera. Especially when without AC, this seems an achilles heel, for my unit.
I did get this laptop to use it with Qubes and I do prefer being able to run it with an encrypted drive.
Any other users with encrypted drives experiencing this?
(I will contact email@example.com about this as well).
Otherwise quite happy with it; the battery lasts really long, the bottom doesn’t heat up on my lap as my macbook pro tends to and it is quite light to carry around as well.