What a painful experience this has been. I cant get more than a link referal out of customer service when it should be clear by now i need personal assistance. The machine has need of BIOS update ive never done it and need help to get this done DEAR PURISM PLEASE HELP ME I NEED PERSONAL ASSISTANCE PLEASE REPLY MY EMAILS WITH A EFFORT TO RESOLVE THIS PROPERLY ! Ill try whatever it takes, sooner you help me get this done better for all i wait your reply on email. Thanks!
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