Concerning shipping and handling from and within EUR, like I said, we are actively working on it and I sincerely hope that we will have this sorted out until we start shipping the phone. If plans work out, then we will be able to ship from a place which has a EU VAT tax ID so that businesses within the EU and which also have a valid VAT tax ID can be serviced without charging the VAT first. Also handling of RMAs and service will then be handled within the EU - less hassle, no export and re-import etc.
Cheers
nicole