@CWood is currently unable to post here for some reason, so I’m copying our DMs to here for everyone’s benefit:
CWood
10h
Continuing the discussion from SIM & SD Card Tray Issue! :
Sorry, life came at me fast, haven’t been able to get back to you or customer support.
Here are photos of the tray inserted and properly. When I received it, it was sturdy and was flush with the phone. It was not like this. It felt a little off after a few times changing the sim and after close inspection, this was the problem. I don’t think it was a previous owner issue, and I feel this came about during my brief time with the phone. As stated, I am always careful with sim changes. I’ve been an Android owner since after my first flip phone, back in the day. The sim card trays have never been like this.
For some reason, it will not allow me to post in the primary thread.
10h
amarok
6m
Hi. If it won’t sit flush with the frame, and if it prevents connecting to the network, and/or it bothers you, you should see about ordering a replacement tray.
Heads-up, the replacement will also have the “wobbly” cover, just like mine, and just like everyone else’s. (And just like my two Sony Xperias.) But yes, if it won’t sit flush with the frame, then something’s amiss.
Just to verify, your phone is the Evergreen model, right?
See:
Section 6.3 How can I tell the difference between the different production batches?
GitLab
Information related to the Librem 5 phone and development kit, maintained and organized by the community.
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It has been said that the batches before Evergreen had less refined tolerances in the physical design.