Hello, I try to convince my company to buy Librem Laptops but as they are US imports and service is an issue. Do you have a partner in Europe which could be approached for any warranty issues, repairs or some such? Greetings

contact @nicole.faerber - she might know as she’s running https://www.floss-shop.de which’s the german seller of Librem laptops

Related thread [image] Shipping within the EU from Germany? Librem 5 Well, I didn’t expect that it would become a subdivision of floss-shop. But as the team page was updated to say that “European Operations” is run by the owner of floss-shop, I expected the an…

interesting Warum wir keine Purism Produkte mehr anbieten Warum wir keine Purism Produkte mehr anbieten In einigen Onlinen - Artikeln wurden wir als Bezugsquelle der Librem Laptops von Purism genannt.… I’ve translated it with an online translator Why we no…

Oh. I’m surprised. So no german contact anymore. That’s a pity. I think, i wouldn’t have ordered my Librem 13 in the US. Why? I’m not paranoid and don’t have to hide anything. But the last years showed enough evidence that the officials tampered a lot of electronics on the way to the customer. So fo…

No. What @anon10067017 quoted is not wrong, but also not up to date. Therefore, again: [image] Shipping within the EU from Germany? Librem 5 Well, I didn’t expect that it would become a subdivision of floss-shop. But as the team page was updated to say that “…

This would be great. Maybe I can then convince my company to buy Librem Laptops.

Hi guys :slight_smile: Handling the import, shipping and service through FLOSS Shop was pretty painful - you know the paperwork that comes with it, customs, tax etc… At some point it almost got out of hand which is why FLOSS Shop, in collaboration with Purism, stopped it. We are now working on a ne…

[image] nicole.faerber: Stay tuned Hurry, my notebook is about to die :wink: I was interested in the new 14" but wont buy from US because i don’t want to sent it to US for warrenty issues. I like the regulations in germany as well. Maybe i am old school but i still buy books at my local book…

Hi, I’d prefer a responsible shop of purism in Europe, too. Transports are done within acceptable time and with acceptable costs. A Librem Latop with german keyboard would be my favourite one! Plan B would be a Lenovo Laptop. Regards

I only read this post now. I really hope that you will manage to set up a good collaboration with Purism. I’m pretty sure many potential EU citizens would prefer ordering in the EU over ordering in the US. Ordering in the US introduces sometimes unknown additional costs like taxes and shipping costs…

Purism community

Support in EU for Laptops

Hardware

fsflover March 5, 2021, 12:50pm 13

Albaran:

Also, on a related note; where does Purism stand concerning european keyboards?

Librem 14 ISO layout keyboard(s)? Hardware

Have there been any updates about if/when the Librem 14 would be available with ISO layout keyboards? I don’t much care about the labels on the keys, as long as the layout is physically correct.

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