Yeah. Well, doesn’t matter. I’m sure post 16 was well intended, and the adventure of updating Amber to Byzantium was exciting; sadly, it was all a usual waste of time.
The desktop showed everything that was being done to phone, all 4403 lines.
It’s like reading a 500 page mystery novel only to find the last page is missing.
I asked support@ here what they’d charge if I sent it back sans battery and they fix it and send it back with the correct version of OS properly installed along with a battery. That was weeks ago.
Am not a happy camper. Rightly so.