Hello, I receveive my Librem … But the package is open and there is no “plastic protection”. The box too, I have other photos but I can post only one because I a new member… Normal, you have the same issue ? hard to trust the material … :confused: [IMG_3435]

This is not normal. But sometimes things like this can happen when customs opens up a package for inspection. That’s also why the package was re-sealed with DHL tape. This is beyond our control and customs has the right to do that, we as Purism have no influence on it whatsoever. But please inspect…

Unpackage customs DHL - security

Hardware

amarok February 21, 2022, 8:15pm 6

It appears to be.

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