I have requested a refund weeks ago and had no response and now I read in these forums that carriers are requiring voLTE on their networks. I do not see any information on the web site about supporting voLTE.
If we have waited for 3 years for a phone that will might not work in less than 2 years makes me very nervous about the future of the phone and the company. Is there any other e-mail other than email@example.com to request a refund? I am afraid I lost my money as the refund policy this week is vague and if I get a phone it will not work for long. Lots of other parts of the phone are still not working, so why would support for voLTE be expected anytime soon?
We need the refund policy explained and a real response about voLTE support.