Wifi and Bluetooth Have Never Worked

[FranklyFlawless]

@Afternoon-Farmer

If this is a hardware issue, I cannot imagine both chips were bad, so if anyone can help, I’d be much obliged.

Okay, externally backup any important files, then reflash the Librem 5 if you have not done so after purchasing it on eBay.

@FranklyFlawless

PureOS is a Debian derivative. The instructions below assume you are running Debian or any of its derivatives, such as PureOS, using the x86-64 architecture, and that your Librem 5 is from the Evergreen batch:

sudo apt install git uuu
git clone https://source.puri.sm/Librem5/librem5-flash-image.git
cd librem5-flash-image
sudo apt build-dep .
sudo ./scripts/librem5-flash-image --udev
./scripts/librem5-flash-image --stable

After the Byzantium image has been downloaded, you will see the following instructions:

Enter the flashing mode by holding volume-up button while turning the phone on.

            If it's not detected, follow these steps:
            - Ensure that the phone is powered off
            - Turn all Hardware-Kill-Switches off
            - Unplug the USB cable if connected
            - Remove battery
            - Hold volume-up button
            - Insert the USB-C cable (red light blinks, no green light)
            - Reinsert the battery (red and green lights constantly on, the script will continue)
            - Release volume-up button

After following those instructions, the Byzantium image will be flashed onto the phone, so during these 10 or so minutes, take a break and grab a ${DRINK_OF_CHOICE} until the procedure is complete.