Account problem

Over 3 years ago, I ordered a Librem 5, never got it, I tried to access my account, the system doesn’t recognize my account or email!! What to do?
Have I lost my money??

You should contact Support. support@puri.sm

P.S. Purism is still working on the huge backlog, after several unforeseen delays. Your number may not have come up yet.

You can check the progress of Librem 5 shipments in this user-generated thread:

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hi, we replied to your email.

Cheers

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