I believe that having the screen “hard to replace, but replaceable” is OK for the first hardware release… We cannot have everything done perfectly from day one.
Personally, I would be satisfied with the possibility of ordering a spare screen and an official guide on… Ehm… detaching the current screen correctly, i.e. something like “you may try to replace it, and that’s how it is better to do this, but no warranty, dude”.
Another option would be to sell the casing+screen as a kit. I’ve seen this done before on a few phone models. That way it might be a bit more expensive, but the success rate of the screen replacement will be higher.
I hope that Purism can find a way to offer just the screen, because the screen is the most important element for repairs. A survey by SquareTrade in August 2018 found:
The study found that 66% of smartphone owners damaged their phones in the past year, with cracked screens leading the way as the most common type of damage (29%). Scratched screens (27%) and nonworking batteries (22%) took second and third place respectively, with touchscreen issues and chipped corners/sides tying at 16% each.
While we all think of ourselves as responsible smartphone owners, damage is often the result of simple clumsiness. By far, the most common cause of smartphone damage is dropping a phone on the ground (74%). Others are the phone falling out of a pocket (49%), being dropped in water (39%), being knocked off a table or counter (38%), being dropped in the toilet (26%) or falling out of a bag (22%).
Keeping Cracked Screens: Every hour, approximately 5,761 smartphone screens break in America. Thirty-eight percent of smartphone owners with a cracked screen don’t get them fixed; 34% of that group say repairing them was too costly. Eighty-five percent of smartphone owners use a phone case, yet 27% of Americans reported damaging their phone while it was in a case.
Dealing with Damage: Since out-of-pocket repairs are steeper than most people expect, it’s no surprise that 65% of smartphone owners have avoided fixing a broken phone because of high costs. Additionally, 67% admit they would not repair a damaged smartphone that still worked, and 59% have chosen to upgrade to a new device rather than repair a broken phone.
These numbers from SquareTrade, Big Giraffe and Motorola might be inflated, since SquareTrade and Big Giraffe are trying to convince people to buy 3rd party insurance on electronics and Motorola was promoting their shatterproof screens, but I think that they show that the ability to fix a broken screen is very important for the longevity of the phone.
Sorry for off topic but I read about planned weakness of screen (forced by apple by push out capacitive touchscreen to top of phone body) in all new smartphone. Immersed sceen (like in old smartphones before iPhone) with resistive touchscreen was much more reliable.
So it is OK because we can later just buy a new phone? That is completely contrary to the L5’s goal of being a long lasting phone.
The Librem 5 will be the first and only impression of Purism phones and will therefore completely define Purism’s reputation in the phone market. If they mess this one up then many L5 buyers might not even be willing to ever buy another phone from Purism again.
I get the point of a first try being hard but the first impression is also extra important because Purism will have no reputation in the phone market to fall back on. Releasing a sloppy first phone with the intention of making up for the sloppiness in the successor can be a bad idea since they may never get enough funding for a successor if they make a bad first impression. Being known in the phone industry for nothing but producing a single sloppy phone does not place one in a good position for getting funds for a successor.
On the other hand if they manage to make this phone really good, then it might be much easier to get funding for the next phone.
Either way I do not think Purism is going to release a sloppy phone. I am just saying that the first phone is not a good opportunity to be sloppy.
Surely the Librem 5’s screen will not be any more difficult to replace than the screens on other phones. I’m glad options are being considered to make it easier than other phones, but if, in the end, that isn’t feasible, I’m sure it will not be too difficult to replace it (especially if the appropriate adhesive gasket is sold along with the screen, so that we don’t have to cut it out ourselves from raw material).
Being able to replace the battery easily is a must. Being able to replace the screen should be at least possible. For example, both is easy in the Fairphone 2.
I personally, do not care if it takes a little bit more space as long as I can replace the battery and screen. As @amosbatto pointed out a damaged screen and battery degradation are the top most common problems.
Yes, it looks promising. I would love to see a very simple mechanism to replace the screen. Maybe similar to what Fairphone uses.
In general I would like to see Purism working together the company behind the Fairphone. Mainly, because both companies have expertise in different areas. Purism focuses on the software and privacy. The company behind the Fairphones focus on sustainability and the fair sourcing of parts for the phone.
I’m pretty sure 3500mAh is the maximum available with the given dimensions, but maybe in a year you can buy 4000 in the same size?
For 6000 you would probably have to cut off the lower part of the back