My Librem 15v3 just arrived last Friday. It had been working fine until today. I have mostly left it plugged into the charger so far, but last night I used it unplugged for a few hours. I was impressed with the battery life, it was still at 34% when I set it back on my desk and plugged it in.
This morning, I flipped it open and everything seemed normal, except that I noticed it was still reporting the battery level at 34%. I assumed it just hadn’t charged overnight. I thought I would try unplugging the charger and plugging it back in to see if that would start it charging, but when I unplugged it the system lost power. It didn’t respond to the power button until I plugged the charger back in. When it booted back up it listed the battery at 0% and it still doesn’t seem to be charging.
501 ben@snow:~ 0 $ cat /sys/class/power_supply/BAT/uevent POWER_SUPPLY_NAME=BAT POWER_SUPPLY_STATUS=Unknown POWER_SUPPLY_PRESENT=1 POWER_SUPPLY_TECHNOLOGY=Li-ion POWER_SUPPLY_CYCLE_COUNT=0 POWER_SUPPLY_VOLTAGE_MIN_DESIGN=11100000 POWER_SUPPLY_VOLTAGE_NOW=11732000 POWER_SUPPLY_CHARGE_FULL_DESIGN=4400000 POWER_SUPPLY_CHARGE_FULL=0 POWER_SUPPLY_CHARGE_NOW=0 POWER_SUPPLY_CAPACITY=0 POWER_SUPPLY_CAPACITY_LEVEL=Critical POWER_SUPPLY_MODEL_NAME=S10 POWER_SUPPLY_MANUFACTURER=TPS POWER_SUPPLY_SERIAL_NUMBER=
Interestingly, when I shut down the laptop, unplug the charger and reconnect it the battery indicator will initially be orange, but after a couple of minutes it turns white. I left it for about 15 minutes, then unplugged again and hit the power button but still no signs of power from the battery. Plugged it back in and it turned right on, but it reports the battery as empty and is apparently not trying to charge it.
POWER_SUPPLY_CHARGE_FULL=0 seems suspicious to me.
I saw it recommended in another thread to check the battery connection so I unscrewed the back, and it looks like all the connectors are solid. A laptop without a working battery is useless to me, and ironically it was a failing battery in my previous laptop that prompted me to buy a new one.