From https://puri.sm/posts/librem-5-birchs-10kohm-resistor-fun-devices-prepping-for-shipping/
For instance, with our Birch batch, we sent our hardware engineers the very first phones off of the line ahead of schedule so they could perform quality control testing. We discovered a 10kΩ resistor was missing from the PCBA!
Its my interpretation. It’s not at all clear how the shipment and the resistor issue are related. Understand? I assumed (and fully admitted as much in my post seeking clarification) that the need for a new shipment of hardware meant that the existing inventory could not in fact be manually fixed.
Ok, the way i read it - manual fix did fix the remaining issues to pass the qa, so they requested the manufacturer to stop the process, correct the mistake and re-start manufacturing, manufacturer confirmed that’s ok and won’t change the schedule, while later he made post-factum update that, well, it actually did.
Now - if that’s the case - that’s what they needed to tell us in that second post. Thats transparency and honesty. That not only tells us what is happening right now, but it also explains how we got from here to there in a very understandable and clear fashion.
Is that a less deceptive promise than this
or this?
If you want me to leave you alone, stop mentioning me
I think today noone summoned you.
I summoned myself. This is a great issue to dig into because it involves two statements made by Purism in very close proximity that on the surface appear to directly contradict one another.
At this point I’m looking at this as a teachable moment. I’m trying hard to not only get clarification on what happened but to help push Purism in the direction of publishing updates that really take the time to explain all the things that need to be explained in the future.
As of right now, I will admit, this Birch shipping delay controversy might be a big misunderstanding driven by their tendency to say things without providing salient background details. On the surface it looks like they told a lie. I’m trying to figure out which and I’m trying to give Purism the benefit of the doubt.
I really do appreciate Kyle’s participation here. He’s being a good sport about it and I’m trying to return the favor.
I was just thinking exactly this… If he’s gonna encourage people to dislike and distrust purism using his personal credibility (‘I have an inside source, but can’t provide any information, yadda yadda yadda’), then he needs to be impeccable in his own behaviour. I think he’s just revealed himself as simply attention seeking.
Am I still worried about the state of the project? Yup. The radio silence on Aspen (and from Lunduke) is concerning. But since then, @Kyle_Rankin and @joao.azevedo have been reasonably forthcoming with information, even when it isn’t good news.
Time to see if there’s a feature similar to Disqus’ to block and filter out a user’s messages. Sad thing is the odds are good someone would have mentioned him today regardless.
It’s a big misunderstanding driven by your preconceptions. You’re not trying to teach, you’re on a crusade. You made up your mind long ago, and even now, when you’re demonstrated to be wrong, you divert the attention to past misconceptions.
Even if you were correct, all you’ve demonstrated here is that purism would be guilty of a misunderstanding of their own. Telling a lie requires knowledge of the truth and a willful disregard thereof, not simply changing course.
And, really, how are we supposed to take anything you say seriously, particularly as it pertains to “telling the truth,” after you’ve said multiple times you’d leave here and yet continuously return to voice your ill-conceived opinions?
Go find something to do, man. There are much better ways to waste your (and our) time.
Have you ordered a librem5 or are you just trollig?
myself and many other Purism fanboys here will walk through barbed wire with you Purism if it’s the last thing we do before we push this “baby” out into the world … YES this is the Purism forums … let’s leave the trolling for r/Purism
carry on Purism ! don’t waste time with trolls !
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Any other way to block comments from a specific user without using custom styles? I’m getting tired of this… please go write some blogs about a product order you have already cancelled, so that I don’t have to go and visit that. The only thing you are really helping is your own ego trip as you think most people in here are stupid and you are the only who possesses the absolute truth.
Thanks to the above rule… Bye bye jay!
I had this feeling sometimes that purism is lacking some project management as a lot of things where one gets worried are project management related. Like the time line at the beginning and the communication management afterwards. However as I started once as a project manager doing things wrong and having similar results on my projects I know that the vendor is not lying to you, they do their very best and if you let them they will provide you the best product they can. And one can really see how they try to do all that.
They encountered other problems - that’s normal in a project and I think they found good solutions
That’s how I imagine myself this situation. I mean in the end they are not crafting just another phone - they are handtailoring a new device which they never did before. Look at Nicole’s presentation from CCC.
I want to conclude for those who get worried by folks posting rumors and assumptions about purism lying. Believe me, being a vendor is not always easy and going to your stakeholders telling them that your over ambicious timeline (because stakeholders often don’t want to hear other things or they don’t buy you) don’t match reality, is a hard thing. You cannot sleep because of the things you could have done, or still have to do because you are committed to your goal. Purism will also not lie to us, because it would be easier for them not delivering the phone and stay with their laptops and librem one instead of finalizing some crap phone investing even more money in it developing a whole eco system together with the floss community, striving for an impossible ryf certification if you were not truly believing in your mission. And if you read Todd’s blog posts you can see that this is about a mission. Even if you read the ciritcs from people having left the company you see that Todd’s a visionary playing against the odds and against technically impossibility. However I see him proven by what I see in videos, blog posts, community and everything else here.
So short: I am a beliver and I will dream this dream until Purism tells me otherwise. I invite everyone else to join me and stopping this farce of “bla bla bla” they lie to us.
100% … this is the Purism forums … why should we be ashamed that we are fanboys … let the r/Purism frag-grenade but not here …
So please do us a favor and shut up already. By your own account you have received your money back, so you should not have a horse in this race anymore.
I believe that most of the community appreciate rapid communications, and are OK with some rough edges and inconsistencies over the details. We mostly don’t jump to the conclusion that there is some intention to deceive. The important thing is to see the project moving. The people who aren’t happy with that will write more posts (with a higher word count) than the rest, but in terms of the number of people I think that they are a minority.
An eagerly-expected product launch can bring out a lot of impatience as the delivery target first gets nearer, and then recedes again. Over the last few weeks I have been seeing much the same with the F(x)tec Pro1 - a delay in shipping of a few days here and there brought out accusations of lying and expectations that the product would never ship from a minority of followers. In one forum that I read, other posters (including the CEO) were on the receiving end of such a storm of personal abuse, racism and obscenity from one individual that the the mods had no choice but to ban him and delete his posts. That was a s**tstorm far worse than anything that I have seen here.
I would hate to see the same happen here, and for @Kyle_Rankin and @joao.azevedo to come to the conclusion that posting to these forums isn’t worth it any longer.
This fangirl agrees 100% 
@jaylittle, you wrote four times “I’m trying to …” and this time I do believe you. At least it shows that you are human. Your situation reminds me somehow on this: “some people is better to lose than to find” or “some people found you and used you” as you are eloquent enough in order to achieve their goals, but now you are somewhat sorry, if you are. Maybe next time this “trying”, if you understand what this means in vivo, you may replace with “I’m doing my best”, as finally know and understand what is right or justified to support and work for. Furthermore, I still remember there were some countries that didn’t have word “transparency” in their dictionary for many decades (with good reason) so please don’t call for transparency repeatedly to those that never hurt you (because word transparency is much bigger in its meaning than it is in your jargon). And, please consolidate yourself justly, find balance that makes you happy (it is not easy to grow up), as nobody here wants you to get heart attack.
If I need to chose the best of yourself within this post, this one from you deserves my respect (because it is honest, simple and clear as it was up to you):
P.S. You see, my English proficiency is not close to 50% of yours but we still may communicate, if I allow you this. You have a choice now: when you talk I may turn my radio off or can make it louder, and enjoy what you have to say (but try not to sing please).
While I generally don’t ‘pile on’, you state that you invited yourself.
Enough said.
We can all hold our heads down if you might be right, but continuing to rant here about unconfirmed suspicions is not helpful to anybody and you are done with your prophetic attempts already. Bickering as to whether you are right or wrong wastes my time as well as that of others.
Get a life. You are not welcome here to my judgment and I expect to a good many more. You have had your say. Celebrate, in the event, should you be correct. Otherwise please: Good Bye.
I think it’s time for @jaylittle to move on and stop looking in the rearview mirror. You tried your hand at journalism on your website. You had some valid concerns but it relied on us to put trust in you. After seeing your tirades across Purism’s forums I no longer have trust in you or if any of your concerns are valid.
I got super excited about the phone when Lunduke started to do the teaser videos, he did a very good job. But as expected with any large project they hit issues and only wanted to announce when they had confirmed the issues.
I lost some of my trust with Purism, but they have improved and are keeping the community more up-to-date. I am now happy with them and trust them to deliver a great product. I am not too sure where the line between transparency and consumers desire for 24-hour news is, but short of having cameras on the team, like in The Circle with Emma Watson, I think they are showing a good level of transparency.
The point of transparency is not perfection but vulnerability. Purism was founded on privacy, so there is always going to be this dichotomy.
Edit: when I say rearview mirror, just turn away from your hate and attacking behaviour. You can still be part of the Purism community, just conduct yourself nicely and constructively.
The issue with the modem is definitely a mess up on their part. Even now, it’s not showing differentiation in pricing between the 2 modems when you wanna buy the phone. Either take it off the list til price is set or just leave the asterisk next to it with a short explanation underneath. And for those who pre-ordered it earlier this year , there was no mention of potential extra cost , when alternatives become available.
I can see why some folks can see that as misleading. Though, it’s more than obvious it wasn’t malicious.
The way it looked, is that your phone would come with Gemalto by default and anything else available you would pay extra from outside vendors. Later, there was some talk about having Purism offering more options, just unclear what, when and at what extra cost (if any).
If you see just gemalto on the spec sheet you expect that the price was calculated in - has to be by any standard.
Now, for most of the people Broadmobi is way better option (better lte coverage) and I’m happy that I’m getting it without having to run around and spend additional 60-100 $ outside, wondering if it would properly work.
Those who have a Chinese scare and compatible w carriers / willing to compromise on coverage, are justifiably mad. Is it worth the outrage ? Hell no. The price difference shouldn’t be more than 30 - 50 bucks.
Again, Purism messed up on this one. They should own it. And maybe try to make it right & offer something to those who feel strongly about it (still select Gemalto b4 shipping). Idk, maybe free 3/6 month full subscription to their services - mail, VPN, etc.