I’ve reached out to support so in the meantime I’ll see what help I can get here. I recieved my Librem5 USA recently and after sitting in its box for a couple weeks I’ve decided to boot it up on Labor Day. So I followed the quick start guide. Charged it, started it, setup the password, wifi, etc. Well -the wifi did not work out of the box and it was a simple date/time issue. Once the wifi was working I meandered around the settings and noticed the Bluetooth was not working. I could not/cannot enable it via the GUI. So I open the terminal and check that the service is running fine, and then check “dmesg” grepping (grep -i “blue”) and it looks good and gave me this:
Bluetooth Core version 2.22
Bluetooth HCI device and connection manager initialized
Bluetooth L2CAP socket layer initialized
Bluetooth SCO socket layer initialized
Bluetooth BNEP (Ethernet Emulation ver 1.3)
Bluetooth BNEP socket layer initialized
I tried to install Bluetooth manager(just for giggles) and still "No Bluetooth Found’.
So here are some other things that I have tried:
*No Bluetooth there???
purism@pureos:~$ rfkill list
0: mic-hks: microphone
Soft blocked: no
Hard blocked: no
1: wlan-hks: Wireless LAN
Soft blocked: no
Hard blocked: no
2: wwan-hks: Wireless WAN
Soft blocked: no
Hard blocked: no
3: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Looks fine to me?
purism@pureos:~$ [systemctl status bluetooth
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2021-09-08 18:36:53 CDT; 8min ago
Docs: man:bluetoothd(8)
Main PID: 638 (bluetoothd)
Status: “Running”
Tasks: 1 (limit: 3182)
Memory: 2.0M
CGroup: /system.slice/bluetooth.service
└─638 /usr/lib/bluetooth/bluetoothd
This looks interesting:
purism@pureos:~$ sudo dmesg | grep -i fail
[ 3.713227] systemd[1]: Failed to bump fs.file-max, ignoring: Invalid argument
[ 4.720219] imx-sdma xxxxxxxx.sdma: Direct firmware load for imx/sdma/sdma-imx7d.bin failed with error -2
[ 4.723617] imx-sdma xxxxxxxxx.sdma: Direct firmware load for imx/sdma/sdma-imx7d.bin failed with error -2
[ 5.125348] g_multi gadget: userspace failed to provide iSerialNumber
[ 5.167068] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
[ 5.167082] cfg80211: failed to load regulatory.db
[ 5.320409] RSI-SDIO WLAN mmc1:fffd:1: Direct firmware load for RS9116_NLINK_WLAN_BT_IMAGE.rps failed with error -2
[ 5.320420] redpine_91x: rsi_load_firmware: Failed to open file RS9116_NLINK_WLAN_BT_IMAGE.rps
purism@pureos:~$
blueman-applet opens up an empty gui with a cancel button. bluetoothctl says there are no default controllers so no device shows up from there.
And now that I’ve tested some more it looks like my wifi is actually not working. It connects to the network but I cannot ping anything nor can I open any web pages in the browser while I have the cellular/mobile switched off. Yea I don’t know. I took that back off to see the wifi/BT and cell module and 1) they seem loose and 2)well I don’t know. Those that paid for the USA the only thing I can say is that I did not expect perfect software that’s fine but for this price I ABSOLUTELY expect the hardware to work.
Any thoughts or ideas would be appreciated. I am not taking apart any more then the back off. If that is something that needs to be done I’ll send it back to them for that. If it was at least a year old I’d go for it but not right out of the box. I support Purism I really do. But I also want at least a little bit in return.
*Edit: Looks like wifi is fine and pinging works just fine. Not sure, maybe spelling the domain wrong. Either way, support is pretty good with correspondence so I’ll be sure to update as we figure this out.
- Another frustrating edit. My sim card stopped working out of nowhere? So then I tried it in another phone and yes the sim card is not working. And to be clear this sim card was absolutely fine without any problems since I’ve had it… Its not my first rodeo here I know how to handle a sim card. Its not my only sim card. So I am NOT going to put another sim card in this phone. I can’t believe I am saying this but right now as it stand I am very disappointed outside of being EXTREMELY aggravated about the money I spent on this phone. If it gets resolved properly all will be well but not right now. Now i have wait for another sim card to show up in the mail and even then I don’t want to put it into this phone. I’m really feeling like a sucker on this purchase.