Getting back to the original post, I will report to you my experience with customer service. I don’t know if my starting issue was exactly the same as yours, but it’s probably worth checking out the solution they gave me.
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When I start my L5 for the first time I checked BT, and it says to “No Bluetooth Found Plug in a dongle to use Bluetooth” implying that there was no BT hardware detected. I actually attached the USB A BT dongle I use on my Librem 13, but it didn’t work on the L5 with a USB A to C adapter.
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I wrote tech support, and within a few hours, @mladen got back to me with some command lines to implement a patch by @angus.ainslie. After running the commands, I rebooted the phone, and I had bluetooth. Maybe Mladen and/or Angus could comment on this and let us know if it’s a general fix? Like @irvinewade, I can use my BT keyboard to browse the internet, install applications from the store, install applications from command line, so there doesn’t seem to be any WiFi interference.
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Like mentioned here, if I turn off BT with the hardware switch, it comes back when I turn it back on, but if I toggle it off in System, it won’t come back on. I have found that just restarting phosh (as opposed to a full reboot) restores it. That can be done in command line with “sudo systemctl restart phosh”