today I received my L5, thank you for your hard work making this possible!
Unfortunately, I cannot boot into the device. I‘ve charged the battery for several hours (until the red charging light turned off). When I boot the device, it shows the first Librem 5 logo, and then sometimes blanks and does not proceed.
If it continues booting, either of three things happens at the prompt for the decryption password:
- the keyboard is frozen and I cannot enter anything OR
- after the first key is pressed the phone freezes and vibrates until I turn it off OR
- I can enter up to 4 numbers and then the device freezes so I cannot enter the rest of the numbers.
The behaviour is erratic, I cannot reproduce the same starting sequence twice. It doesn‘t matter whether the device is connected to the power plug or not, I cannot finish the prompt for the decryption password.
Please help!