As an Electronics Engineer myself, I understand how difficult Purism’s task is with the Librem 5. I am really amazed at their success. But I really don’t understand why they communicate the way they do, and don’t communicate, as the case may be. Typically, I don’t do business with anyone who communicates the way Purism does. Despite my better judgement on many levels, Purism gets a pass (enough so that I don’t cancel my order… yet) because they are doing just enough in an extremely difficult arena, for me to hold-out hope that they will fulfill their promises… eventually. But why didn’t they admit weeks ago that the phone audio doesn’t work yet? Myself and others speculated for good reason several weeks ago here on this forum, that this was the case. Purism didn’t think that we could handle that truth. I would trust them more now if they had told us the truth then about the audio problem. At the same time, I credit Purism for releasing Birtch without further delays. By doing this, they came clean on admitting the phone audio issue. But they should have told us this truth when the Aspen batch shipped, if Aspen ever did ship. Too bad I can’t trust them on that. They haven’t earned enough of my trust to believe that. The fact that I continue to do business with someone I don’t trust says a lot for the technical accomplishments that Purism has made. But there is no reason for them to operate as they do when it comes to disclosing things. Everyone sees through this facade anyway. Purism is it’s own worst enemy. We can handle the truth, no matter how bad it is, unless they are going bankrupt. So why do they choose to operate as they do and thus, fuel speculation? Purism’s technical groundbreaking accomplishments are amazing. Their transparency is needlessly terrible.