I was hearing a rattling noise when turning the phone around, so I opened it and saw the BroadMobi cover plate (with the logo, various symbols, a QR code, and so on) was no longer attached, revealing electronic circuits below. I removed it and closed the phone, it appears to work.
Should I be concerned? Does that plate serve some purpose other than looking nice and showing logos? (like improving signal reception or heat dissipation)? Should I try sticking it back in?
Please tell support about it because I suspect some of these cards have cold solder joints. If people report problems with the cards then we have a better chance of getting a warranty replacement. Take a picture, I’m curious if the shield is soldered in place or if it’s some sort of adhesive.
Surface mount parts on these things have solder on the pads then they are heated to melt the solder. Looks to me like cold solder joints, just like my antenna connector. This would be a warranty claim if you ask me.
I hear you but at least report the issue to Purism because even though you are ok living with it, it will create some statistics on failures that Purism could use to go to broadmobi and say “hey we need you guys to make good on these failures”. You could help others even though you’re not looking for help yourself.