Can Software Be The Slow Internet Speed

[Sharon]

When first installing PURE/OS on my device (see specs below) the good people here helped me find the right driver for my hardware.
I pay for 1gbps and only get 359-470 latter being top. I checked with HP to see if my HP Z400 workstation chip could to handle 1Gbps and was assured i could go “up to 1g”

Tech was here and could not see why it wouldn’t go higher. Ergo my call to HP

Last resort is, is it possible the software in PURE is issue? If so, can someone direct me to how I can get it to do better?

~s

[FranklyFlawless]

Provide information:

• ISP and Internet service plan name
• Ethernet or Wi-Fi manufacturer and model number (dependent on primary connection method)

[irvinewade]

Need a more detailed picture of your setup. What equipment? What connections?

How are you measuring? Some online speed test web site? Local testing?

If this is WiFi then don’t do that. WiFi is not good to measure bandwidth. Even when you do use WiFi, it won’t achieve marketing speeds. But if you are talking about WiFi, you would need to mention what WiFi version (as a number 1 through 6 or thereabouts, or as 802.11 alphabet soup).

If you are talking about ethernet then

was assured i could go “up to 1g”

for sure. No recent computer is incapable of gigabit ethernet - but that’s a link speed and a marketing speed - so further investigation is needed to determine what is determining the effective speed.

@Sharon

is it possible the software in PURE is issue?

Easy fault isolation then right? Whatever is your exact testing regime, boot some other operating system (e.g. even Windows), repeat the test, and see what speeds you can achieve.

[Sharon]

@FranklyFlawless
@ irvinewade

I should have provided more detail.
Some info that may help…

@FranklyFlawless

ISP and Internet service plan name

ISP is Shaw.ca but that is Internet and phone (LANDLINE) and I gather, it’s also my L5 text carrier?
If you mean mobility provider, it’s Koodo at KoodoMobility.com. The only name as “plan” is “3G Speed for 30 days” - I already had the L5.

When the Shaw tech was here yesterday to see why I pay for 1G and get 470 max. Agreeing there was a problem, he brought in a newer modem, the Rogers Xfinity. Nothing with a name anywhere on the modem except network name and password - which I changed PW right away.

New Xfinity modem hardware is:

• Model:CGM4981COM
• Vendor:Technicolor
• Hardware Revision:2.1
• Serial Number:4106854307101495
• Processor Speed:1503 MHz
• DRAM Total Memory:1024 MB
• DRAM Used Memory:900 MB
• DRAM Available Memory:124 MB
• Flash Total Memory:2048 MB
• Flash Used Memory:159 MB
• Flash Available Memory:1889 MB

@Sharon

ISP is Shaw.ca but that is Internet and phone (LANDLINE) and I gather, it’s also my L5 text carrier.
If you mean mobility provider, it’s Koodo at KoodoMobility.com. The only name as “plan” is 3G Speed for 30 days" - I already had the L5. Plan auto-renews monthly.

TIA

[FranklyFlawless]

@Sharon

ISP is Shaw.ca

That means you are paying for the Ultimate 1G plan:

Rogers Xfinity Internet Plans & Packages | Rogers Together With Shaw

@Sharon

When the Shaw tech was here yesterday to see why I pay for 1G and get 470 max.

Note the legal details on the URL footer:

9. Connection speeds may vary based on modem equipment, client device capability, building wiring, internet traffic and environmental conditions. “Up to” speeds are based on optimal conditions. Maximum download speed for a single hardwired device connection is 940 Mbps. Additional wired or wireless device connections are required to reach maximum download speeds of up to 1Gbps or 2Gbps (i.e. 2 or 3 x devices concurrently running at 500 Mbps each).

Your modem was recently updated, but to confirm, it should look like this:

Overview of Xfinity Gateways

The next step is to focus on the HP Z400 Workstation:

@Sharon

I checked with HP to see if my HP Z400 workstation chip could to handle 1Gbps and was assured i could go “up to 1g”

Confirmed via RJ-45 to Integrated Gigabit LAN:

13276_na.pdf

• Integrated Broadcom 5764 PCIe LOM Controller
• Broadcom NetXtreme Gigabit Ethernet Plus NIC
  (PCIe)
• Intel Gigabit CT Desktop NIC

From this point onward, it is assumed that you have an Ethernet cable connecting directly from the Xfinity Gateway Modem’s lower four Gigabit ports to the HP Z400 Workstation. The last step is to test the Internet connection from the HP Z400, so for your convenience, I suggest Speedtest by Ookla:

Speedtest by Ookla - The Global Broadband Speed Test

If the Internet connection is still poor, note that Internet consumption peak times and environmental conditions/severe weather will affect performance, along with cable deployment/technology used:

Fibre Internet - High Speed Fibre Optic Internet | TELUS

[Sharon]

Sorry you went through all that trouble.
I went through all your points and yep, you are right. And, I read all the linked novels before.

However, back on topic,
"Can Software Be The Slow Internet Speed"

or is there a way to check the driver to see if it has become outdated.
I seem to remember one of the people that hang out in this part of the forum (Software - PureOS) found a driver for me and I just followed the links. Between then and now, perhaps it need updating, or a different one?

[FranklyFlawless]

To answer the main question, no, unless you have specifically created a network profile to meter your connection speed and bandwidth. Gigabit network cards typically do not require any drivers or firmware to function, even for Linux-libre distributions.

[Manuel]

@Sharon are you running your speedtest within a browser? If yes then the Javasript implementation of the speedtest might be the bottleneck in combination with your processor.
Afaik Javascript implementations are always single threaded and can’t use multiple cores within your cpu.
Maybe the only reason you don’t see the actual gigabit speed during a speed test is that the implementation of the speedtest on your side is limiting the throughput of the speedtest itself.

[Sharon]

@Manuel

are you running your speed test within a browser?

Yes.

I typed almost all of this when another tech just arrived.

Detailed answers

I have run the test from 2 desktops Chrome for 1 Windows and FireFox on 1 Pure/OS
The tech that was here from Shaw or Rogers, we don’t know who owner is yet, first said his phone was getting high he said 850-900 range. Then he put a device the size of car battery (the safe kind) and got the same range on my devices; it was not over 470.

I use speedtest.net. For my local area, then I use a Dallas test site. Even though it’s a 2,121 miles / 3,413 km away roughly. Why? Because the Internet is not next door.
For this boondoggle, I used the Fox’s speedtest.shaw.ca and then fast.com

I blame small differences on location. I’ve used speedtest.net for as long as I can remember - it has my history.

There is also the issue of buffer bloat, which I can’t test for right now.

If what you say is true, and I don’t doubt your knowledge,

Thanks

UPDATE:
Since answering, another tech arrived today with more testing tools.
Everything up to the RJ input to MoBo is Up to 1G - 1.3G

Process of elimination points to the Ethernet chip or something sour on the MoBo.
The device is a Z400 workstation. The specs says:

Z400 NIC specs

Broadcom (5761)
NetXtreme Gigabit
Ethernet Plus NIC
Connector RJ-45
Controller Broadcom 5761 PCI-Express LAN Controller
Memory 8 MB NVRAM serial Flash
Data Rates Supported 10/100/1000 Mbps
Compliance IEEE 802.1P, 802.1Q, 802.2, 802.3, 802.3AB, 802.3u, and 802.3x
Bus Architecture PCI-Express
Data Path Width Single Channel PCI-Express
Data Transfer Mode Bus Master DMA
Hardware Certifications FCC class B, Canada and US NRTL Mark, C-Tick for Australia, BSMI for Taiwan, VCCI for Japan, MIC for Korea, GOST for Russia, UL listed
(E212044), European Union Notice (CE 0682)
Power Requirement 1.8W @ 3.3V
Boot ROM Support Yes
Network Transfer Mode Full-duplex
Half-duplex (not available for the 1000BASE-T transceiver)
Network Transfer Rate 10BASE-T (half-duplex) 10 Mbps
10BASE-T (full-duplex) 20 Mbps
100BASE-TX (half-duplex) 100 Mbps
100BASE-TX (full-duplex) 200 Mbps
1000BASE-T (full-duplex) 2000 Mbps
Operating Temperature 32° to 131°F (0° to 55° C)
Operating Humidity 131° F (55° C) with 5% to 95% non-condensing humidity
Dimensions 2.75 in x 4.13 in (7 cm x 10.5 cm), low profile compatible
Operating System Driver
Support
Windows Vista 32-bit SP1, Windows Vista x64 SP1, Windows XP 32 bit
professional, Windows XP x64 .
Management Capabilities ACPI, WOL and DMI 2.0, PXE 2.0, WfM 2.0, Broadcom mgmt utility,
ASF2.0, DASH 1.0 and DASH 1.1 profiles
Kit Contents Broadcom NetXtreme Gigabit Ethernet Plus NIC, Broadcom NetXtreme
Gigabit Ethernet Plus NIC USB Cable Assembly, CD, drivers, quick install
guide, product warranty statement
QuickSpecs HP Z400 Workstation
Technical Specifications - Networking and Communications
DA - 13276 North America — Version 4 — April 17, 2009 Page 55

Intel Gigabit CT Desktop
NIC
Connector RJ-45
Controller Intel WG82574L Gigabit Ethernet Controller
Memory Integrated Dual 48K configurable transmit receive FIFO Buffers
Data Rates Supported 10/100/1000 Mbps
Compliance IEEE 802.1P, 802,1Q, 802.2, 802.3, 802.3AB and 802.3u compliant,
802.3x flow control
Bus Architecture PCI-E 1.0a
Data Path Width X1, 250 MB/s, Bi-directional interface
Data Transfer Mode Bus-master DMA
Hardware Certifications FCC, B, CE, TUV- cTUVus Mark Canada and United States, TUV- GS Mark for European Union
Power Requirement Aux 3.3V, 3.0 Watts in 1000base-T and 2.0 Watts in 100Base-T
Boot ROM Support Yes
Network Transfer Rate 10BASE-T (half-duplex) 10 Mbps
10BASE-T (full-duplex) 20 Mbps
100BASE-TX (half-duplex) 100 Mbps
100BASE-TX (full-duplex) 200 Mbps
1000BASE-T (full-duplex) 2000 Mbps
Operating Temperature 32° to 131°F (0° to 55° C)
Operating Humidity 85% at 131° F (55° C)
Dimensions 4.75 x 2.25 x 0.8 in (12.1 x 5.7 x 2.0 cm)
Operating System Driver
Support
Windows Vista Business 64, Windows Vista Business 32, Windows XP
Professional, Windows XP x64.
Red Hat Enterprise Linux 4, Red Hat Enterprise Linux 5.
Management Capabilities WOL , PXE, DMI, WFM 2.0

Kit Contents Intel Gigabit CT Desktop NIC, low profile bracket, CD containing Intel PROset II NIC drivers, quick install guide, product warranty statement

From the get-go, I thought it is the drivers.
Reminder - some good folk here helped me with the driver. My roll was to run install it
I have no idea how to install drivers, or even if the one in now is at fault, what to replace it with - if any exist.

I’ve not read FranyFlawless or Irvine responses yet.

I also mention your thoughts on javascript and your points about it. That’s when he plugged the RJ from desktop in to his metre measurer but that read 1.3g.
So, it’s hardware or software related is my conclusion.

I think next task is to find a better driver, if any. Or, sell the L5 and use the money to place a down payment on a newer desktop.
So many hassles! I got the L5 WiFi settings set up. It was the passwords changed after new modem came in 2 days ago.

Many thanks @Manuel
~s

[Sharon]

@FranklyFlawless

Gigabit network cards typically do not require any drivers or firmware to function, even for Linux-libre distributions.

I checked with HPs other manual, and find this may have:
1 RJ-45 to Integrated Gigabit LAN (on MoBo)
Looking around town tomorrow for a card.
I do remember a fellow here sent me link or actual driver. Why, I can’t remember.

I was looking for new computer, but most sites are so damned inconsiderate and when there are some deals, and I select one, then told it’s not available. Sloppy.

I’ll be sure to check and re-check any possibility that PureOS will work on it, and get 1G > 1.5G I hate shopping for desktops.

Thanks Frankly
~s