Cannot change password on Librem Social


#1

It doesn’t work O_O

I don’t really know how exactly but I’m guessing it’s through puri.sm website itself, and so I changed the password on my account page on my @librem.one account. Everytime I login on puri.sm it works with the newly created password but when I login through Librem Social then my old password is the one that works. Not the newly created one.


#2

Hi @Nami

You can change your Librem One user password by login into your account at: https://librem.one/accounts/login/

And after you login at the bottom of the profile management page you see the option to change your password.


#3

Hello again. I changed the password on my Librem.one/accounts/login page and it said I couldn’t use / and " I think it was, so I removed those options in my password manager. It then said successfully changed password.

Now I tried to log back in and it’s saying incorrect password or username. Which doesn’t make any sense. I did the same thing with my second account(changed password), and now I am also unable to login there aswell. “Incorrect password or username”.


#4

@Nami If you are still having this issue, can you please send an email to support@puri.sm with:

  • your librem one username: username@librem.one
  • Purism order number
  • and describing the situation

With this information we can check what is the issue with your account