Cannot Upgrade to Family Plan

I’ve been trying for over a month to upgrade to the family plan. It tells me I’m successful, but there is never a link to add users. Also my bill stays at the 7.99/month single user plan.

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hi tracy,

I have had my own issues with Librem One and have decided to cancel my plan,

The only thing I can suggest is that you email the support team, have you tried that?


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Yes please, for a support request please contact us via email. To

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@tracy I just saw your email

And the addendum I presume. There must be some bug in the web page that does not notify accounting. Or something in accounting that does not change the status in my account. Kind of funny actually.l

I don’t mind the month long wait, being a senior citizen I let actions hover expecting results over the long term.