Good observation. I requested an update from the shipping manager.
Update: Our shipping manager is pushing hard on this. We’ve already obtained approval but there are apparently some communication issues between the DHL representative and DHL tech support. We still await action from DHL tech support.
We are fully approved for international shipping of standalone batteries!
The carrier is charging a significant fee for shipment of dangerous goods - much more than anticipated. We are now working to update the shop to account for these additional charges if a standalone battery is purchased, necessitating the “dangerous goods” label.
Additional data point: A standalone Librem 14 battery shipped to Zurich, Switzerland, would cost $264.39 USD. Ouch.
That looks like a DHL get-lost fee. They want to say they offer it, but don’t want to do it. There are professional carries phone numbers, and if they don’t use L5, the numbers are in the book as they say.
Two things I see Purism being responsible for:
Adding a caveat in the ad about additional batteries.
done. 
Yea!
With great haste, contact professional carries like:
FedEx
United States Postal Services
With the sudden and shocking events I think it is going to, if it hasn’t already, make it much more difficult and expensive to find a backup battery.
~s
The “dangerous goods”, “fuel surcharge”, “transportation charges” fees are insane. I recently bought a 1382 Wh LiFePO4 40lb “Electric Solar Generator” (battery+inverter+charge controller+USB-pd-out + AC in/out that can output 1800W) for $400 delivered (international shipment).
I’m trying to get a replacement battery for a Librem 5 for a while, here outside the US, but there are no replacement batteries available for the Librem 5 or any other Librem device. Pursim doesn’t ship batteries without a computer to the rest of the world. And I must say I’m sick of it like many others.
It has been over five years and Purism wasn’t able to find a solution for this problem and I don’t think they really tried or care.
I’ve ordered a lot of FPV (drone) stuff from the US over the last 5 years (from big and small companies like RDQ, Pyrodrone, FPVCycle, …) and sometimes with lipo batteries and the stuff were send via FedX, DHL, etc. without a problem and the shipping wasn’t extra expensive - I paid $30 shipping in nov’24 for a set with a lipo battery - overall $160. And the cardboard box had a lipo battery sticker on the outside.
$230 just for shipping a battery? Can't buy a new battery? - #22 by JCS
Please hire an expert (transport specialist, -lawyer) and find a solution.
What about sending a battery together with a Raspberry Pi Zero ($20).The Zero is a complete Linux computer with HDMI out, USB ports, etc. And if that isn’t enough. Add a tiny voltage regulator circuit ($5) together with a 3D printed housing ($10) for the battery, to connect the Pi Zero to the battery and sell it as a set or DIY set.
Pine64 has a warehouse in Poland (east europe) to distribute their products in Europe. And I’m pretty sure Purism could double their Librem 5 sales world wide with a warehouse in Europe. Or just look for a partner or distributor in Europe. There are so many options. Please find a solution, FAST!
The situation has changed from “can’t ship batteries at all except with computer” to “can ship batteries by themselves but it’s horribly expensive”. So I don’t think the above conclusion is fair.
You always have the option of: remove your current battery, send phone to Purism, receive phone back with battery inside. That’s going to be relatively expensive too but it could be cheaper than the current arrangement.
Have you tried Spare Battery LIbrem 5 Mobile Phone | FLOSS Shop EN ? I got 2 from them couple of months back, they were solid. Shop is run by Nicole Faerber, former Purism CTO.
now if there would only be a similar way to order a replacement battery for Librem 15…
Thank you very much!! That solves my Librem 5 battery problem, but it doesn’t solve the battery problems for the other Librem devices. Maybe Nicole Faerber from the Floss Shop can help and act as a distributor? I wouldn’t care if she adds 50% or 100% to the regular price. It’s still much much cheaper than sending a device to Purism (and more secure). And it can’t be that complicated to negotiate with her. Getting other spare parts (not only batteries) from her shop would be great as well. Thank you so much lakei!
I hear you, I’m in the market for a SparkLAN WiFi/BT upgrade but cannot justify the $65 shipping costs from the US 
Which reminds me, I wanted to ask that FLOSS shop to see if they can get their hands on one 
Look for U753-TS44-111.
Great! Lots of stores in EU selling this part you referenced.
But has anyone had any experience with it? Is it exactly the same form factor?
I bought 2 of them already, from 2 different resellers. I’ve had no problem so far.
That’s what I tried to do with the L5 RMA but was told to put the
battery in the phone before shipping it back to Puri.
I think it depends on who you talk to as to what the regulation are, per country. There are also airline shipping rules passed on, and then there would Puri’s position.
I think the “$230.00” is a ‘get lost’ fee.
In any event, people need to read all of the extra negatives before tossing out any money.
Just my opinions, (caveat emptor with any device from anywhere)
~s
