Good news
We are fully approved for international shipping of standalone batteries!
Bad news
The carrier is charging a significant fee for shipment of dangerous goods - much more than anticipated. We are now working to update the shop to account for these additional charges if a standalone battery is purchased, necessitating the “dangerous goods” label.
Additional data point: A standalone Librem 14 battery shipped to Zurich, Switzerland, would cost $264.39 USD. Ouch.
What we’re doing about it
- We continue to investigate alternative cost-effective shipping carriers.
- We are beginning to investigating options for a replacement EU-based distribution center.
- This does not imply that RMAs would be handled at this location at this time; an EU-based service center is projected to resume further into the future as finances allow.
- We are gradually improving our documentation to include more part numbers for third-party purchasing and user-serviceability.