Cant log in to librem one


#1

Hi, is anyone else having trouble logging into librem one?

My Purism account is fine and in subscriptions it states active, but the librem one log in page wont recognise username and password?


#2

Hi @DrewMoore can you please send an email to: support@puri.sm
with the following information so we can investigate:

  • A description of your problem
  • Librem One handle: username@librem.one
  • Purism order number
  • Billing email address

#3

Just tried to send an email to the address given for the mail to be returned???


#4

sorry, it was a typo: support@puri.sm


#5

Unable to send you the information to support@pur.sm through 2 different email accounts to you have a size limitation as i added screen shotsv


#6

@DrewMoore sorry, it was a typo: support@puri.sm