Chat server down?

When I log in with Riot it shows a loading icon forever and in network connections “OPTIONS” requests receive responses with status 200, but “GET” and “POST” receive 500 {"errcode":"M_UNKNOWN","error":"Internal server error"}.
Just yesterday it was working fine.

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It would be nice if, Purism, when they have time, could add a page on their site which would show the status of the Librem One services. This would be an excellent page to pass on information to users as well. IE: Server update in progress.

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Like https://status.opensuse.org/ (powered by https://cachethq.io/). Would be nice.

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We had an outage of our services, except Tunnel. But everything has been restored now

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Where the web server infrastructure supports it, other companies also have a fallback web page and server - so that when the real web servers are dead, another web server at least serves up a page saying that there’s an outage (and preferably giving more information). That is a bit more user-friendly than “500 Internal server error”.

Thank you for the announcement. However, do you think that Puri.sm can set up a status page for those of us that rely on your services? It seems that http://status.librem.one/ isn’t being used for anything…

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Yes, we are planing to work on this.

We have checked cachet, don’t remember exactly why but we had some doubts about it.

Thanks for the suggestions. We will take them all to the Librem One team.

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You’re doing great work and it is much appreciated!

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