When the items arrived at customs in Berlin, DHL sent me a notice about the arrival and offered to handle it for a specified fee. I took the opportunity to deny the offer and contacted the mentioned customs office directly. When you go for pick-up, make sure you carry cash, as in my case, credit cards were not accepted (at the time). Last 2 items I picked up that way were PinePhone and ~ a month ago a PineTab.
5 Likes