A month ago I successfully scanned a doc with the Document Scanner PurOS software. I have an HP Envy 6000 series printer.
Yesterday I tried to scan and the Document Scanner message said ‘cannot connect to scanner’.
I have printed a test page with the HP Printer and it works fine.
Any ideas on what I can try?
Thanks a whole bunch
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Hope this check-up checklist (few partial tips) helps:
$ sudo apt update
$ apt list hplip (sudo apt install hplip −− if not installed)
$ apt list sane-utils
$ scanimage -L
$ scanimage --help -d DEVICE''
$ apt list xsane xsane-common
$ xsane −− please click on Scan icon.
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Hello Quarnero
Thanks for the response.
I will give it a try.
Really appreciate it.
Belerry
2 Likes
Hello again
Just wanted to share a quick update.
The scanner / printer / back up flash drive issues all appear to have stemmed from an automatic ‘update’ from Purism. I have been working with a Support rep at Purism Support and after running some ‘fixes’ everything now seems to be almost normal.
Really appreciate everyone’s help
Thanks
Belerry
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Trying to scan with hp laserjet MFP M141w
Recognized with Document scan as hp laserjet MFP M141w (C984E7) (USB)
I followed the steps Quarnero posted.
Installed xsane
$ xsane
Error
X Failed to open device ‘escl:http://127.0.0.1:60000’ : Out of memory.
Failed to load module “canberra-gtk-module”
$ sudo apt install libcanberra-gtk-module
run xsane again.
same result.
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Did you contact Purism support and worked with them for running some “fixes”?