Details, please?
2 Likes
… in a separate topic, please. 
8 Likes
Ordered: 29 Sept 2018
Address verification: 19 Sept 2022
Shipped: 10 Oct 2022
Received: 13 Oct 2022
Everything good so far 
It is exciting to finally have it. I was a bit disappointed it took so long to ship. I think things are just really busy right now.
12 Likes
Received!
Order Date: November 24, 2018
Address verification email: October 6, 2022
Purism Shipped: October 11, 2022
Received: Octobre 14, 2022
15 Likes
Order Date: November 24th, 2018
Address verification email: October 6th, 2022
Purism Shipped: October 10th, 2022
Received: October 14th, 2022 (could have been the 13th, but we didn’t hear the doorbell)
13 Likes
Order Date: November 18th, 2018
Address verification email: October 6th, 2022
Purism Shipped: October 12th, 2022
Received: October 17th, 2022
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Should I be concerned that people who ordered around the same time and after me are getting address confirmations, and I’m not? When should I contact customer support? My order date was november 25 2018.
We sent you that email on October 6, in the subject it said: Librem 5 Evergreen shipping.
Please first check your spam folder to see if it is there. If it is answer it.
If you cannot find it, then send us an email to support[at]puri.sm with your order number.
And let’s solve this via email.
9 Likes
Order Date: Jan 2019
Address verification email: October 24, 2022
Purism Shipped: TBD
Received: TBD
8 Likes
Order Date: December 19, 2018
No Address Verification Mail yet (Spam Folder checked)
1 Like
I’m in a similar situation. My order date was December 28th of 2018, and I haven’t received anything from Purism either.
1 Like
We have not yet reached your order number.
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Order Date: December 17th, 2018
Address verification email: October 17th, 2022
Purism Shipped: October 24th, 2022
Received: TBD
11 Likes
That’s interesting. I ordered in January as well and haven’t been asked about address verification…
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Niether have I but I was near the end of January. I’m sure it’s coming soon.
2 Likes
We have not seen many December 2018 Orders. I wait for my December2018 order too(payment done in Jan2019). Maybe that person did order in November and did take the payment fulfilled mail as Order date 
Not sure if purism does use the order or the payment date for their list. It is getting closer to to 2019
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At least in my case, I actually did order a Librem 5 in December 2018. The payment went through two days after making the order, according to the bank statement from that month.
1 Like
Thanks a lot for replying.
For the thread: I couldn’t find the original address confirmation email. I contacted support and they resent it to me pretty much immediately. I’m now awaiting shipment confirmation. I received my shipping email on 10/28/22.
5 Likes
Ordered: December 9, 2018
Address Verification Email: October 17, 2022
Shipped: October 19, 2022
Received: October 25, 2022
13 Likes
When in January did you order? I ordered mine on January 15th, 2019 and have not received anything.