Should I be concerned that people who ordered around the same time and after me are getting address confirmations, and I’m not? When should I contact customer support? My order date was november 25 2018.
We sent you that email on October 6, in the subject it said: Librem 5 Evergreen shipping.
Please first check your spam folder to see if it is there. If it is answer it.
If you cannot find it, then send us an email to support[at]puri.sm with your order number.
And let’s solve this via email.
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Order Date: Jan 2019
Address verification email: October 24, 2022
Purism Shipped: TBD
Received: TBD
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Order Date: December 19, 2018
No Address Verification Mail yet (Spam Folder checked)
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I’m in a similar situation. My order date was December 28th of 2018, and I haven’t received anything from Purism either.
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We have not yet reached your order number.
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Order Date: December 17th, 2018
Address verification email: October 17th, 2022
Purism Shipped: October 24th, 2022
Received: TBD
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That’s interesting. I ordered in January as well and haven’t been asked about address verification…
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Niether have I but I was near the end of January. I’m sure it’s coming soon.
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We have not seen many December 2018 Orders. I wait for my December2018 order too(payment done in Jan2019). Maybe that person did order in November and did take the payment fulfilled mail as Order date 
Not sure if purism does use the order or the payment date for their list. It is getting closer to to 2019
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At least in my case, I actually did order a Librem 5 in December 2018. The payment went through two days after making the order, according to the bank statement from that month.
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Thanks a lot for replying.
For the thread: I couldn’t find the original address confirmation email. I contacted support and they resent it to me pretty much immediately. I’m now awaiting shipment confirmation. I received my shipping email on 10/28/22.
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Ordered: December 9, 2018
Address Verification Email: October 17, 2022
Shipped: October 19, 2022
Received: October 25, 2022
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When in January did you order? I ordered mine on January 15th, 2019 and have not received anything.
Um, wasn’t Jan, just thought it was. 24 Dec 2018. Think maybe my brother was the one to order Jan 2019. I think I snuck in right before a price hike.
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Ordered: December 17, 2018
Address Verification Email: October 17, 2022
Shipped: October 24, 2022
Received: October 27, 2022
It’s great to finally receive the phone. I have followed the progress (and lurked this forum) since the initial backing, and it has been a fun ride to follow. The l5 has had my main sim card since I got it on Thursday, and I will try and see how it is as a daily driver for a little while. Hopefully I can solve most problems and annoyances I am having, but so far I am pleasantly surprised of the phones abilities. But as long as I bring a power bank, and the wifi hotspot is working, all my problems can be solved by bringing a second phone
16 Likes
Order date: December 21, 2018
Address Verification: October 24, 2022
Shipped: October 26, 2022
Received: October 31, 2022 (expected some time today)
Location: Ireland
13 Likes
Order date: December 28, 2018
Address Verification: October 31, 2022
Shipped: TBD
Received: TBD
Location: Central USA
4 Likes
Order Date: December 28, 2018
Address Verification: October 31, 2022
Shipped: TBD
Received: TBD
Location: Eastern USA
3 Likes
Wow, almost message number 10000000000! Only 11 more to go… 