Order Date: 24 Dec 2018
Verification Email: 24 October 2022
Second Reply to Verification Email: 18 November 2022
Invoice/Shipment: 22 November 2022
Librem 5 at PO Box: 26 November 25, 2022
Recieved: 2 December 2022
Destination Country: USA
I canāt say Iām super impressed with their process here, since my order looks to have āfallen through the cracksā. I initially replied to their verification email the same day it arrived, and got back a āthanks, weāll get it shippedā, and then had to send a followup email asking when I didnāt hear anything further for 3 weeks. To be fair, it was something of a āspecial orderā, since I wanted it sent to a PO Box, which meant USPS instead of their usual carrier, so results may not be typical. I just got hands-on with it, and it came through shipping fine.
The second delay was me not getting to the PO Box due to scheduling and weather, so donāt read anything into it. (The whole reason for sending it to a PO Box was so it could sit safely without risk of āpoorch piratesā, or snow).
Iāve fired it up, and have thoughts. Iāll probably post those here in a bit.