Order Date: 24 Dec 2018
Verification Email: 24 October 2022
Second Reply to Verification Email: 18 November 2022
Invoice/Shipment: 22 November 2022
Librem 5 at PO Box: 26 November 25, 2022
Recieved: 2 December 2022
Destination Country: USA
I can’t say I’m super impressed with their process here, since my order looks to have “fallen through the cracks”. I initially replied to their verification email the same day it arrived, and got back a “thanks, we’ll get it shipped”, and then had to send a followup email asking when I didn’t hear anything further for 3 weeks. To be fair, it was something of a “special order”, since I wanted it sent to a PO Box, which meant USPS instead of their usual carrier, so results may not be typical. I just got hands-on with it, and it came through shipping fine.
The second delay was me not getting to the PO Box due to scheduling and weather, so don’t read anything into it. (The whole reason for sending it to a PO Box was so it could sit safely without risk of “poorch pirates”, or snow).
I’ve fired it up, and have thoughts. I’ll probably post those here in a bit.