Verification Email: 2023-04-17
Shipment Notification: 2023-04-24
Order date: 2019-05-04
Verification email: 2023-03-23 AND 2023-04-24-24 my bad here, not Purism
Email response: 2023-04-24
If you’re bored out of your mind, check out the Round Table thing:
Two L5s walked into a bar…
It’s about my wait time.
Almost to November! Woo hoo!
Seems they skipped my August 2nd order as I never got a tracking notification…
Oh well, someone was selling their L5, so I will have one next week, and when I get it, use uuu, then start getting things built so I can migrate from SafishOS to it.
There were several people who got skipped in line by accident. I believe that they sorted it out by contacting support.
Ordered: August 20th, 2019
Confirmation email: April 10th, 2023
Response: April 10th, 2023
Shipping notification: April 19th, 2023
Arrived: April 26th, 2023
Verification E-Mail: 2023-04-17
Shipment notification: 2023-04-20
I didn’t want to reply, but Purism didn’t hit the time frame I said before. Something went wrong internal, so I never got that reply with shipping notification.
However, I wrote last week to Purisms support-email and got a response one day later. João Azevedo apologized for that and wrote that he is trying to ship it on same week. One day later (Thursday) I got that shipment notification. Thanks for that simple and fast support @joao.azevedo.
I wanted to share this experience with you people. If you miss any email about verification or shipment, just write a friendly request/reminder and all will be done just fine. But only if Purism is over your queue number - so compare with this thread before (and may give 1 or 2 weeks extra to be sure). In past I saw some people writing that they got no L5 even months after Purism reached their queue number. There is no need for waiting that long.
Verification E-Mail: 2023-04-04
Support E-Mail to Purism: 2023-04-24
Support response: 2023-04-25
Shipping notification: 2023-04-26
Tax: 19% (114€ from 649$-order).
I hope I get the shipping estimate today or tomorrow
Verification e-mail: 2023-04-17
Shipping notification: 2023-04-24
Total wait time in days:
2019 - 95 days
2020 - 366 days
2021 - 365 days
2022 - 365 days
2023 - 122 days
total - 3 calendar years and 217 days (~3.59 calendar years)
I am happy to have the device though, and I’ll do another post about the setting up experience, since I am in the unusual group of those who have already been using the Pinephone as the only phone for the last two years.
Verification e-mail: 2023-05-08
I won’t publish the other dates but I’m so happy that I had to share the news right away
Wow I can finally add my info to this thread:
Verification Email: 2023-05-08
Shipment Notification: 2023-06-06
Received: very very soon?
THANK YOU PURISM
Edit: Shipped today!
Ordered : May 15th 2019
Confirmation Email : February 15th 2023
Shipment Notification : March 21st 2023
Shipment Delivery : March 27th
Country : Germany
You should receive it within next 2 weeks: 7 days for shipment notification and 7 days for delivery .
Verification Email: 2023-05-08
Ordered : December 20th 2019
Confirmation Email : May 8th 2023
May 9th 2023: email to support to request spare parts for my second-hand bought Librem5 to be delivered along with my new one
May 9th 2023 - evening: email with payment for spare parts confirmed and with listing of all open orders including additional parts to be shipped together
Shipment Notification :
Shipment Delivery :
Order date: 2019-09-29
Verification email: 2023-02-21
Shipping Tracking Number: 2023-17-2023
Country: United States