FAQ Needs Updating

Some of the the FAQ on the website are woefully out of date. Below I list all questions and answers that I could find that definitely need updating. Source: https://puri.sm/faq/

For example:

Can I buy shares in your company?

Beginning in mid 2016 Purism will be offering investment opportunities to the community.

The year is currently 2018. This reads like it was written in 2015. Are there investment opportunities now?

Where is Purism based?
Short answer: South San Francisco, CA USA
Longer answer: Worldwide. Purism sources component parts from China, Taiwan, Japan, and the United States. Purism builds, assembles, quality control tests, and delivers all our hardware from our South San Francisco facility, USA. Purism has employees, contractors, and volunteers from around the world.

For legal reasons, Purism is incorporated in Washington now. See https://puri.sm/about/social-purpose/ for more info.

How do I talk to a real person if I have a problem?

You can write us an email at support(at)puri.sm or post in our forums.
We are known to hang around the #purism IRC channel on Freenode.

There is also the matrix rooms at talk.puri.sm. These are AFAIK #community/librem5, #community/general, #community/pureos, and #community/purist. Each of these has its own fairly self-explanatory topic.

How is PureOS different from other GNU/Linux distributions?

I would mention FSF endorsement here.

Do Librem CPUs support feature X or Y?

There are links to detailed CPU specs in our store, but here’s the list also for older revisions (current hardware revision is emphasized):

  • Librem 11: M-5Y10c
  • Librem 13 rev1: i5-5200U
  • Librem 13 rev2: i5-6200U
  • Librem 15 rev2: i7-5557U
  • Librem 15 rev3: i7-6500U

Both the Librem 13 and the Librem 15 use the i7-6500U now, according to https://puri.sm/products/.

Does the Realtek RTL8111/8168/8411 ethernet adapter use a free driver?

Short answer: Yes.
Longer answer, Purism is using Debian main as our base distribution, which by definition strips any non-free software as well as any binary blobs from all software. Debian’s Linux kernel is strips of all non-free components from mainline Linux kernel and puts them into separate package. The driver that the Realtek RTL8111/8168/8411 Ethernet Adapter uses is the deblobbed r8169.

This seems irrelevant to me now that the Librem does not come with an Ethernet adapter at all.


On my TODO list to update the FAQ, so, yes, we are aware of this. But thank you for pointing this out.

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