Hardware issues

Hardware
1

I use hardware very carefully but I have two hardware issues which developed in the last week or so:

  1. My charging cable has started failing.
  2. The hinge on my Librem 13 is opening and it feels like it might break? This one is the one I am worried about - what should I do about it?

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Thanks

2
  1. Contact Purism support
  2. This seems just like the plastic cover has disconnected, try to simply snap it in (but be gentle)
3

Hi yeah thanks for that @mladen
Thing is it returns every time I’m replacing it. Which is what got me puzzled.
I’ll speak to Purism.

4

Did it snap back in?

5

Yes it does.
It opens ok but when I close the lid down it snaps out again.

6

Be extremely careful with that hinge. The mount point where the hinge screws into the screen backing is quite small and fragile. Once it breaks, it’s a total loss and it’s up to your warranty status for remedy. You will want to work with support on this before it catastrophically fails and you’re stuck with a busted unit.

7

Oh
I did begin to think of not bothering.
Ok I’ll be looking into this immediately
Thanks