Has Purism refunded you? Is Purism going insolvent?

[Privacy2]

@dos

Just wanted to point out that if you request a refund for a device where what you paid for was its production and development (as it was crowdfunded) and that already has been developed and is now in production, you’re not really asking for “your money back” - you’re essentially asking the company to buy it back from you in hopes that someone else will buy it later, because that money has already been used.

The person in question was talking about a Librem 14. This is a product that is listed as “in stock” and, rather than accepting shipment, they claim to have asked for a refund over 4 months ago:

@mswiggs

Good luck with your refund. I am still waiting on mine for over 4 months for an unshipped librem 14.

This is a clear violation of Purism’s refund policy. I’m disappointed to see you
defending this sort of behavior.

Also, assuming you understood that complaint was about a Librem 14,
you characterize the Librem 14 as a “crowdfunder”. I don’t think that is true.
I think the first announcement was July 2020 and it was announced for “pre-order”. Librem 14 version 1 – Purism