Hi I lost the password of my Librem key since I never used the Librem 14 I purchased (litteraly get scam by Purism, they sent me a 8go ram laptop instead of a 16 that I paid and a battery that doesnt hold charge) The laptop is “brand New” but as I never used it I dont remember the password I used …

[image] Kzrr: I lost the password of my Librem key since I never used the Librem 14 I purchased (litteraly get scam by Purism, they sent me a 8go ram laptop instead of a 16 that I paid and a battery that doesnt hold charge) May be a humanoid error not scam, anyways … @joao.azevedo

[image] carlosgonz: [image] Kzrr: I lost the password of my Librem key since I never used the Librem 14 I purchased (litteraly get scam by Purism, they sent me a 8go ram laptop instead of a 16 that I paid and a battery that doesnt hold charge) May be a humanoid error not scam, anyways @…

Hi, good day. I purchased bulk laptops and one unusual laptop inside, which is Librem 14. I see some comments, including yours. Look, you guys can help to reformat or clean the entire OS. Can I check how to reset the factory since it asked for a key that I am totally unaware of? Thank you in advan…

Here you go. Download PureOS After you have a PureOS image flashed on a USB drive, boot it, then follow the instructions from the Calamares installer, or alternatively, these. :zap: Live System Installation

amazing; I will look into it. Any feedback will be updated again. Thank you very much.

Hi there, Update: It works with bootable USB and with loading a straight bar, then suddenly no light at all (black out totally). I do not have an original charger except for a C charger for my MacBook. Is it because of no power or crush? Thanks advance …

You can get a power adapter for the Librem 14 from the webshop. [image] Power Adapter (for Librem 14) – Purism After it arrives, try using it for the bootup process and see if your situation improves.

Sure, will seek for charger or replacement head measurement details but wondering type C cannot be charge?

It can, but power draw varies between chargers. If you prefer USB-C, there is a charger for that in the webshop as well. [image] Power Adapter Type-C 65W – Purism

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How to Factory reset Librem 14

Hardware Librem 14

fsflover January 6, 2023, 1:45pm 3

Librem 15v4 With Pureboot - New-to-me machine, but can't get it booted or reset PureOS

ok, given that you received a used device in an unknown state, I think wiping everything and starting fresh would be the best bet. Here’s what I’d recommend doing: Download latest PureOS ISO and write to USB Boot PureOS USB via Pureboot menu: Options/Boot Options/Boot From USB. then select USB device from list (usually /dev/sda1 or sdb1) Do a clean install of PureOS, wiping the internal storage, and using the default partition setup etc. Before rebooting, format the Librem Drive (ext4 or fat32…

Librem key admin pin issues - bloody rookie Librem (Other)

that situation can happened only if you do PureBoot factory reset. there is inconsistency between Key factory reset, (can be done from GPG) , where pins will be 123456/user 123455678/admin, and PureBoot factory reset where both pins are set to 12345678. which is actually documented on https://docs.puri.sm/PureBoot/GettingStarted.html#oem-factory-reset To perform an OEM Factory Reset, insert both your Librem Key and a USB disk so PureBoot can copy over the new corresponding GPG public key it…

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