If Evergreen is being shipped, why am I being contacted to ask for more money for projects, apps, whatever and not being contacted about where to ship my phone? Why are others who are buying the phone after the crowdfunding getting phones now and not those who contributed before the kickstarter mark was even met? My colleague, who I encouraged to buy the phone, also has not received a phone, so I know this isn’t just me being unlucky.
Since January 2019 it’s been a different excuse–it’s 2021 and I just want my money back if my phone doesn’t arrive next month. Does any one know how to reach out to this company by phone to speak to a human who can assist in either delivery or refunding?
I’m really angry and frustrated now as I’ve put off fixing my old phone because every other quarter this month up until November, I expected to get an email asking me to confirm my shipping details. I’m not going to wait another year. I’d rather just get my money back and move on. And unless Purism refunds my card, I have to take legal action because it’s been years since I made the payment all on false pretenses that I would have a phone in 2019.
If there are other original backers who have not gotten their phones yet, please let me know in the case that Purism is not refunding.