On 3/27/2023, 12:57 PM I requested a link to start the process.
On 3/27/2023, 1:10 PM I received
Hello Sharon,
The return window is 30 days, and from what I can see your order has been delivered in January so we can’t accept a return for refund, but if you’re experiencing an issue, please let me know so we can assist, thank you.
Yes, that is about returning it. But, wait for it 
On 3/27/2023, 3:16 PM
On 3/27/2023, 3:16 PM and
On 3/28/2023, 1:07 PM I sent a list of the issues. Why two sends, was due to unknown reasons of the first one being bounced back. On the next day, I sent the email again which culminated in two.
I realize he may be very busy and it’s only been about 4 days. So while waiting, I will prepare for critical surgery Re-Flash! I also received the exchange Hoyoki and re-try so I can use the monitor, keyboard/mouse via hub
As for warranty, I read it. Standard denial of any responsibility. My bad. I should have realized, but didn’t, that this forum is not related to support@puri.sm and wouldn’t know about anyone’s issue unless made known to ‘support’ within the 30 days.
No one need to post what the rules are and what I should have read - I got it. Caveat emptor.
Raise your hands how many read the the warranty before buying the L5?
Warranty:
Date Ordered: 12/27/2018 (almost 5 years i the making)
Date of Invoice: 1/20/2023
Date received: Wed Jan 25 at 10:08
Date posted issues: Jan. 30, 2023
~s