When i try to do any updates I’m getting some errors.
But first when I went through the initial setup proces I enabled encrption and entered a password. Went through the rest of the seup process, and clicked begin using PureOS.
This left me with a grey background it seemed like GNOME never finished loading. So I used the power icon in the top right corner to restart.
When it restarted it started the setup procedure again. I again setup an encryption password, and this time it finsihed and the desktop loaded.
However when restarting I am never prompted to enter the encryption password.
With all that said this is the error I am getting when trying to update:
Okay, I had this problem as well. I fixed it with:
sudo apt upgrade – which showed that there was a conflict with a package that couldn’t upgrade. In my case, it was libavcodec-extrra57. I did a “sudo apt remove libavcoded-extra57”, then a “sudo apt upgrade” which was successful.
I don’t have a 13V3 but I have a 15V3. I’ve had it for probably 2 months and never had the problems mentioned from the start. Mine updated just fine a few times but now it just stays with the “Looking for updates” screen. It says it could take a while but it doesn’t ever seem to find any updates even after 2 or 3 hours so I just shut it down.