Sometimes it says ‘Grub Loading …’ first, but it always gets to ‘Read Error’.
It is a Librem 15 laptop. Approx 5 years old.
PureOS was running on it, but had never been updated I figured it would be easier to just install the latest instead of a huge number of updates/upgrades that would likely fail anyways.
I picked the option to wipe the entire drive, because I wanted to start from scratch.
Hi. In order to get better help, please post some information about what hardware you are using. It is possible to install PureOS on a wide range of hardware.
What I did was boot to PureOS Live, on the device I need to resolve this issue with.
I opened a terminal, and followed the the instructions.
Then, I booted to PureOS Live again, and installed PureOS.
I specified to erase the entire disk, and encrypted the disk.
Other than that, I accepted defaults.
Everything went as expected, except now when I boot, I get this:
I know you said the disk was working with the prior OS installation, but these do all sound like problems reading the disk. In particular, that last message from grub is pretty specific.
Do you have another disk or SSD you can try, at least temporarily to narrow down where we should troubleshoot?
Could you check the SMART data from the disk (e.g. with gsmartcontrol from a live boot) to see if it is reporting errors or indicators that it’s failing?
I have 4 near identical laptops. I need to update them all. So, I guess I could just start with another one, but I would rather not. I need to take a break from this, but will likely just order a new SSD and continue once it arrives. Thanks for your help! I’ll update later.
I should add, that I did check the SMART data and every check passed with OK.
I did find an older and smaller SSD. As soon as any piece of hardware is suspect, (from a network cable to a drive) I usually trash it immediately. So, this spare I found should be good, but I don’t remember where I got it from either.
Guess what … I get the same ‘Read error’ message after booting to a fresh install of PureOS on that spare drive.
Odds are high then that this issue is NOT the disk, but I can’t be certain. The spare disk might have had an issue too.
I am about to head out to purchase a new SSD. Guess I could also install an M.2 instead as there is an empty slot in there. That might be a better option assuming there is a hardware issue with the SSD connection on the Motherboard. Maybe using a M.2 will bypass that?
Great. Came home with an M.2 drive, and there is no mounting screw in the Librem chassis for it. Just the standoff. So, now I waste a hour driving again back to the store. Why? So that Purism could save $0.005 USD? Frustrating!