Initialize the reflashing script to see the below message:
- Ensure that the phone is powered off
- Turn all Hardware-Kill-Switches off
- Unplug the USB cable if connected
- Remove battery
- Hold volume-up button
- Insert the USB-C cable (red light blinks, no green light)
- Reinsert the battery (red and green lights constantly on, the script will continue)
- Release volume-up button
Follow the instructions while paying close attention to the changing LED light near the top right of the Librem 5 screen. If it does not show any indication of activity, I suggest continuing to follow up with Purism support to have them troubleshoot your phone.